Insights · Process and decisions

Six Common Signing Mistakes – and How to Avoid Them

Signing up for compulsory motor third-party liability insurance (MTPL) has become a fast business – and speed is a breeding ground for mistakes: most signing mistakes don't come from lack of knowledge but from rushing. Here are the six most common, as I see them in practice – each with a one-line way to prevent it. Read this list before you sign, and you'll already have avoided most of them.

In short:
  • Most signing mistakes are errors in details or dates: typos, the wrong start date, missing history details.
  • The second group is commitments: promises made in exchange for a discount that are hard to keep.
  • The safety net is simple: documents gathered in advance plus a policy check – and asking if anything is unclear.

1-2: details and the date

1. A mistyped vehicle or personal detail. One character wrong in the registration number or chassis number – and a back-and-forth follows, slowing down finalising your bonus-malus class. Prevention: when signing up, have the registration document and policy on the table, not relying on memory. 2. The wrong start date. A vague "starting sometime around then" creates a gap in cover or an overlap. Prevention: the start date is a planned date – your renewal date or the date you take possession, following the article on dates.

3-4: commitments and extras

3. Commitments you can't keep. Breaking a commitment made for a lower premium – e-communication, a mileage limit, or a payment method – can bring a surcharge. Prevention: only commit to what your everyday life can actually sustain – a discount is only worth something if you keep it. 4. Reflex extras. Both "have everything" and "why bother" are mistakes: an extra is only good if it fits your life situation. Prevention: think it through item by item – the guide to reading policy terms helps with this.

5-6: history and the check

5. Missing history details. When switching, inaccurate details about your previous insurer or claims history ID slows down matching your bonus-malus class. Prevention: keep your old policy's details on hand. 6. Skipping the policy check. A mistake on a brand-new policy is one phone call; the same mistake found six months later is a matter of evidence. Prevention: the five-point check from the end of the article on how signing works, on the day the policy document arrives.

The common thread: rushing – and its antidote

The same thing lies behind all six mistakes: signing up gets treated as something to get through quickly, when in fact a multi-year policy is being created. The antidote isn't slowness but order: documents gathered in advance, a planned date, a summary read through properly, a checked policy document – that way even a fast signing stays accurate. The other antidote is dividing the work: if you sign up through me, we go through the typical potential mistakes together as a matter of routine – but the accuracy of the data is a shared responsibility, since the registration certificate, the policy details and the history data all come from you.

The seventh mistake: the "the insurer will let me know" myth

On top of the six, there's a seventh, systemic mistake: assuming that if something's wrong, the insurer will flag it. That's not how the system works: the insurer works from the details it's given, and a faulty detail's consequence typically isn't an immediate letter but a later problem – the wrong bonus-malus class, a mismatch surfacing at claim time, notices going to the wrong place. In MTPL, the quality of your details is your responsibility (and your broker's) – processing them is the insurer's. That's why every one of our articles on signing up ends the same way: check, check, check. Read your policy document carefully once, and you'll have avoided nearly the whole list of signing mistakes – skip that, and the mistakes come back with interest. Five minutes on one side of the scale; weeks on the other.

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This article is for information purposes only; it contains general information and does not constitute an offer or insurance advice. The detailed rules of MTPL are set by the legislation and the insurers’ terms and conditions in force – in any question, those prevail.

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